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We take pride in delivering top-quality plumbing services that ensure reliability and efficiency for your home or business. Our skilled team of plumbers offers a full range of services including installations, repairs, and maintenance, addressing everything from leaky faucets to complex piping systems. With a commitment to using the latest tools and techniques, we guarantee precise workmanship and long-lasting solutions. Whether it’s a plumbing emergency or a scheduled upgrade, trust us to provide professional service that exceeds expectations, keeping your plumbing systems running smoothly.

24/7 Emergency Plumbing Service

Plumbing emergencies can happen at any time, day or night. That’s why Western Mass Heating, Cooling & Plumbing Inc. offers 24/7 emergency service. Our plumbers are always ready to assist you, no matter the time or day. We understand the importance of prompt service when it comes to plumbing issues, and we strive to minimize any disruption to your daily life. Whether you’re dealing with a burst pipe, a clogged drain, or a malfunctioning water heater, our team is just a phone call away.

Comprehensive Plumbing Services

At Western Mass Heating, Cooling & Plumbing Inc., we provide a wide range of plumbing services to meet the diverse needs of our customers. Our skilled plumbers are equipped to handle tasks such as:

  • Leak Detection and Repair: We use advanced techniques to accurately locate and repair leaks in your plumbing system, saving you from potential water damage and high utility bills.
  • Drain Cleaning: Our team employs effective methods to clear clogged drains, restoring proper water flow and preventing future blockages.
  • Plumbing Fixture Installation: Whether you’re renovating your bathroom or kitchen, we can expertly install new plumbing fixtures, including sinks, toilets, showers, and bathtubs.
  • Water Heater Services: From installation and repair to maintenance and replacement, we ensure that your water heater operates efficiently and reliably.

Training and Expertise

At Western Mass Heating, Cooling & Plumbing Inc., we believe that training is a key component of providing exceptional service. Our plumbers undergo extensive training to stay up-to-date with the latest industry practices and techniques. We participate in any available manufacturer training and have an in-house training program that we consider a partnership. In total, our team dedicates about 24 hours a week to training, ensuring that we are always equipped with the knowledge and skills to tackle any plumbing challenge.

Additionally, we support our plumbers’ professional growth by paying for plumbing school tier training and apprenticeship programs. This investment in our team’s education demonstrates our commitment to delivering the highest quality plumbing services to our customers in Haydenville, MA and the surrounding areas.

Premium Tools and Products

We understand that the quality of our work depends not only on our expertise but also on the tools and products we use. That’s why Western Mass Heating, Cooling & Plumbing Inc. never cuts corners when it comes to our equipment and materials. We invest in premium tools, consumables, and top-of-the-line products to ensure that every plumbing job we undertake is completed to the highest standards. By using the best available resources, we can provide long-lasting solutions and peace of mind for our customers.

Exceptional Customer Service

At Western Mass Heating, Cooling & Plumbing Inc., we go above and beyond to provide exceptional customer service. Our dedicated support team handles all the backend tasks to make your experience with us as smooth and hassle-free as possible. They assist with:

  1. Registering warranties
  2. Helping with rebates
  3. Providing 24-hour service for customers

We stand behind everything we sell and install, offering ongoing support to ensure your complete satisfaction. Our commitment to customer service sets us apart and is a testament to our dedication to building long-lasting relationships with our clients.

Your Trusted Plumbing Partner

Western Mass Heating, Cooling & Plumbing Inc. is more than just a plumbing service provider; we are your trusted partner for all your plumbing needs in Haydenville, MA and the surrounding areas. With our skilled plumbers, commitment to training, premium tools and products, and exceptional customer service, you can have confidence in the quality of our work and our dedication to your satisfaction. Contact us today to experience the difference that our expertise and customer-centric approach can make in your plumbing services.

Plumbing Installation, Drain Cleaning, Plumber, Pipe Leak Repair & Plumbing Repair Amherst, MA, Northampton, MA, Easthampton, MA, South Hadley, MA, Haydenville, MA & Westhampton, MA

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Our glowing testimonials reflect the trust and satisfaction of our customers, showcasing our commitment to excellence in HVAC and plumbing services.

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These days it’s very hard to find quality workers and responsive caring ones at that! Lauren Harris helped us with a significant project that needed revisiting, not for any fault of his or the company. Jordan and Jakob came to complete the project promptly and efficiently. Western Mass Heating, Cooling and plumbing is most definitely are go to for all that they have to offer. Highly recommended! We can’t thank them enough for all they have done for us.

Peter H.

Jesse is awesome. She is very professional, she is very knowledgeable about the mini split system that she worked on and quickly identified the issues and resolved them. She answered all my questions and was so easy to talk with! I hope we get to work with her in the future! Thank you Jessie!!!!!

Debbie J.

Western MASS Heating, Cooling & Plumbing Inc helped me figure out the best solution for taking out an old steam radiator and adding two minisplits for heating and cooling. They were very responsive, answered all my questions, and gave me a very fair price. The install went very smoothly and I’d recommend them without hesitation.

Chris A.

This is my first time using WMHCP. It has been a very pleasant experience. We had two mini splits installed in our home. Lauren was excellent and did the assessment and recommended the two units. Chase and Jack showed up promptly at 7am, as scheduled, and were professional, polite and kind. Great crew! Jack came to check on the progress mid morning and made sure everything was going smoothly. Thank you!

Naomi C.

W Mass HVAC installed new Heat pump and A/C units for our entire Condominium Association which consists of 4 units in an old two story house built around 1830. We had old gas furnaces and converted them to heat pumps. I received a few quotes and found W Mass HVAC to be the most detailed and professional quote. We worked with Lauren Harris, the project manager and he was very knowledgeable, responsive, and helpful.

Judith B.

I’ve now finished two projects with WMHAC and both projects (whole house heat pump heating) have been completed without any problems. Their team was a pleasure to work with and all coordinating was seamless. Not only was the price competitive but Lauren Harris ( project manager) was able to not only downsize the original design and save us a couple thousand dollars but he found and passed on an additional $2,000 in previously unknown rebates! A total win.

John L.

My wife and I recently had a Mitsubishi Heat Pump System installed by Western Mass HVAC Contractors. We highly recommend this company for its efficiency and technical know how, combined most importantly with a refreshingly traditional attitude towards customer service! The work was performed on time and on price, the installation team were polite and considerate and Carol Moran and Lauren Harris (our office and project management contacts) were extremely knowledgeable and helpful. Thank you all for a job well done!

Mark M.

Western Mass Heating Cooling & Plumbing converted our house from an oil/boiler system to a ductless heat pump system. It was a big project that also required coordination with an electrician. Early on, when I was getting quotes from multiple vendors, all the other companies said “You’ll have to find an electrician for that part.” But Lauren from WMHCP was the only one who said “I’ll call my electrician right now and have him get in touch with you.”

Tim M.

WMHCP did a phenomenal job – starting with Carol who responded to my online inquiry, to Lauren who quickly came to scope the job, and Brendan and Mike who did two installs in a finicky 130-year old building. They were so efficient, neat, listened to what was important to us, and are so capable. We’ll definitely work with the company again and gladly recommend them to everyone else. They are a super-pro group of people!

Tess P.

I had a whole home ductless mini-split installation done by Western Mass Heating, Cooling and Plumbing, Inc. in October 2023. I would recommend this fine team of workers: Collin Cheek, the Project Manager; Carol Moran, Project Coordination Specialist, and the install team Jeff, Chase, Jordan, and Jack. From the initial visit with Collin to the install everything went as scheduled. The install team was prompt, efficient, polite and instructed me on the operation of the mini-splits.

Judith S.

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