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24/7 Emergency Service

We know that HVAC emergencies can happen at any time, which is why we offer 24/7 emergency service. Our dedicated team of plumbers and HVAC technicians are always on call, ensuring that you have access to the support you need when you need it most. With two technicians always ready to assist, you can rest assured that your business’s HVAC needs will be addressed promptly and efficiently.

Extensive Training and Expertise

At Western Mass Heating, Cooling & Plumbing Inc., we believe that ongoing training is the key to providing exceptional service. Our technicians participate in a comprehensive in-house training program, dedicating approximately 24 hours per week to honing their skills and staying up-to-date with the latest industry advancements. We also invest in manufacturer training whenever available, ensuring that our team is well-versed in the specific requirements of each HVAC system we install.

In addition to our in-house training, we are committed to supporting the professional development of our plumbers. We pay for plumbing school tier training and apprenticeship programs, fostering a culture of continuous learning and growth within our organization. This dedication to training allows us to deliver the highest quality commercial HVAC installation services throughout the Haydenville, MA and the surrounding areas.

Premium Tools and Products

We understand that the quality of your HVAC system is only as good as the tools and products used during installation. That’s why we refuse to cut corners when it comes to the equipment and materials we use. Our technicians work with top-of-the-line tools, premium products, and high-quality consumables to ensure that your commercial HVAC system is built to last. By investing in the best available resources, we can provide reliable, efficient, and long-lasting solutions for your business.

Exceptional Customer Service

At Western Mass Heating, Cooling & Plumbing Inc., we go above and beyond to provide exceptional customer service. Our team handles all the backend tasks associated with your commercial HVAC installation, including:

  • Registering warranties: We ensure that your HVAC system is properly registered, protecting your investment and giving you peace of mind.
  • Assistance with rebates: We help you navigate the often-complex world of rebates, ensuring that you receive all the financial incentives available for your installation.
  • 24-hour customer support: Our commitment to your satisfaction extends beyond the installation process. We provide 24-hour customer support, addressing any questions or concerns you may have about your new HVAC system.

Our team is dedicated to supporting everything we sell, offering ongoing maintenance and repair services to keep your commercial HVAC system running at peak performance.

Your Partner in Commercial HVAC Installation

At Western Mass Heating, Cooling & Plumbing Inc., we view our relationship with our clients as a partnership. We work closely with you to understand your unique needs and develop a customized installation plan that meets the specific requirements of your commercial space. Our goal is to provide you with a reliable, efficient, and cost-effective HVAC solution that supports the comfort and productivity of your business.

When you choose Western Mass Heating, Cooling & Plumbing Inc. for your commercial HVAC installation needs, you can trust that you are working with a team of experienced professionals who are dedicated to your success. Contact us today to learn more about how we can help you create the ideal indoor environment for your business in Haydenville, Deerfield, Amherst, Northampton, Westhampton, South Hadley, Easthampton, Williamsburg, Hatfield, Sunderland, Hadley, Southampton, and North Amherst, MA.

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Our glowing testimonials reflect the trust and satisfaction of our customers, showcasing our commitment to excellence in HVAC and plumbing services.

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Jesse is awesome. She is very professional, she is very knowledgeable about the mini split system that she worked on and quickly identified the issues and resolved them. She answered all my questions and was so easy to talk with! I hope we get to work with her in the future! Thank you Jessie!!!!!

Debbie J.

I had a whole home ductless mini-split installation done by Western Mass Heating, Cooling and Plumbing, Inc. in October 2023. I would recommend this fine team of workers: Collin Cheek, the Project Manager; Carol Moran, Project Coordination Specialist, and the install team Jeff, Chase, Jordan, and Jack. From the initial visit with Collin to the install everything went as scheduled. The install team was prompt, efficient, polite and instructed me on the operation of the mini-splits.

Judith S.

W Mass HVAC installed new Heat pump and A/C units for our entire Condominium Association which consists of 4 units in an old two story house built around 1830. We had old gas furnaces and converted them to heat pumps. I received a few quotes and found W Mass HVAC to be the most detailed and professional quote. We worked with Lauren Harris, the project manager and he was very knowledgeable, responsive, and helpful.

Judith B.

Western Mass Heating Cooling & Plumbing converted our house from an oil/boiler system to a ductless heat pump system. It was a big project that also required coordination with an electrician. Early on, when I was getting quotes from multiple vendors, all the other companies said “You’ll have to find an electrician for that part.” But Lauren from WMHCP was the only one who said “I’ll call my electrician right now and have him get in touch with you.”

Tim M.

These days it’s very hard to find quality workers and responsive caring ones at that! Lauren Harris helped us with a significant project that needed revisiting, not for any fault of his or the company. Jordan and Jakob came to complete the project promptly and efficiently. Western Mass Heating, Cooling and plumbing is most definitely are go to for all that they have to offer. Highly recommended! We can’t thank them enough for all they have done for us.

Peter H.

I’ve now finished two projects with WMHAC and both projects (whole house heat pump heating) have been completed without any problems. Their team was a pleasure to work with and all coordinating was seamless. Not only was the price competitive but Lauren Harris ( project manager) was able to not only downsize the original design and save us a couple thousand dollars but he found and passed on an additional $2,000 in previously unknown rebates! A total win.

John L.

WMHCP did a phenomenal job – starting with Carol who responded to my online inquiry, to Lauren who quickly came to scope the job, and Brendan and Mike who did two installs in a finicky 130-year old building. They were so efficient, neat, listened to what was important to us, and are so capable. We’ll definitely work with the company again and gladly recommend them to everyone else. They are a super-pro group of people!

Tess P.

My wife and I recently had a Mitsubishi Heat Pump System installed by Western Mass HVAC Contractors. We highly recommend this company for its efficiency and technical know how, combined most importantly with a refreshingly traditional attitude towards customer service! The work was performed on time and on price, the installation team were polite and considerate and Carol Moran and Lauren Harris (our office and project management contacts) were extremely knowledgeable and helpful. Thank you all for a job well done!

Mark M.

Western MASS Heating, Cooling & Plumbing Inc helped me figure out the best solution for taking out an old steam radiator and adding two minisplits for heating and cooling. They were very responsive, answered all my questions, and gave me a very fair price. The install went very smoothly and I’d recommend them without hesitation.

Chris A.

This is my first time using WMHCP. It has been a very pleasant experience. We had two mini splits installed in our home. Lauren was excellent and did the assessment and recommended the two units. Chase and Jack showed up promptly at 7am, as scheduled, and were professional, polite and kind. Great crew! Jack came to check on the progress mid morning and made sure everything was going smoothly. Thank you!

Naomi C.

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