Western Mass Heating, Cooling & Plumbing Inc. has been proudly serving the Amherst, MA community for years, providing top-notch heating, cooling, and plumbing services. As your trusted source for modern solutions and timeless service, we are committed to delivering exceptional results and ensuring your comfort and satisfaction. Our team of skilled technicians is available 24/7 for emergency service, so you can rest assured that we’ve got you covered whenever you need us.

Comprehensive Services for Your Home or Business

At Western Mass Heating, Cooling & Plumbing Inc., we offer a wide range of services to meet the unique needs of our customers in Amherst and the surrounding Haydenville, MA and the surrounding areas. Our expertise includes:

Heating Services: From furnace repairs and maintenance to heat pump installations, we ensure your home stays warm and cozy throughout the cold Amherst winters.
Cooling Services: Our technicians are well-versed in all aspects of air conditioning, including AC repairs, replacements, and routine maintenance to keep your system running efficiently.
Plumbing Services: Whether you need a simple faucet repair or a complex plumbing system overhaul, our experienced plumbers have the skills and knowledge to get the job done right.

Investing in Our Team for Your Benefit

At Western Mass Heating, Cooling & Plumbing Inc., we believe that our success is directly tied to the expertise and dedication of our team. That’s why we invest heavily in training and education for our technicians. We take advantage of any manufacturer training available and have an extensive in-house training program. In fact, we dedicate approximately 24 hours per week to training, ensuring that our technicians are always up-to-date with the latest industry standards and best practices.

Additionally, we support our plumbers by paying for their plumbing school tier training and apprenticeship programs. We view our relationship with our employees as a partnership, and we are committed to helping them grow and succeed in their careers.

Premium Tools and Products

When it comes to the tools and products we use, we never cut corners. We invest in premium products, tools, and consumables to ensure that every job is completed to the highest standards. Our commitment to quality extends to every aspect of our business, from the parts we install to the tools our technicians use on the job.

Unparalleled Customer Service

At Western Mass Heating, Cooling & Plumbing Inc., we understand that exceptional customer service is just as important as technical expertise. That’s why our dedicated customer service team goes above and beyond to support our clients. They handle all the backend tasks, such as registering warranties, assisting with rebates, and providing 24-hour service for our customers. We stand behind everything we sell and install, offering ongoing support to ensure your complete satisfaction.

24/7 Emergency Service

We know that heating, cooling, and plumbing emergencies don’t always happen during regular business hours. That’s why we have both plumbers and HVAC technicians on call 24/7. We always have two people ready to respond to your emergency needs, ensuring that you receive prompt and reliable service whenever you need it most.

Choose Western Mass Heating, Cooling & Plumbing Inc. for Your Home Comfort Needs

When you choose Western Mass Heating, Cooling & Plumbing Inc. for your heating, cooling, and plumbing needs in Amherst, MA, you can trust that you are working with a team of dedicated professionals who are committed to your comfort and satisfaction. With our extensive training, premium tools and products, and unparalleled customer service, we are confident that we can exceed your expectations and deliver the results you deserve.

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HVAC Near Me, AC Service, Plumbing Repair, Heating Installation & Furnace Repair in Amherst, MA

Furnace Repair in Amherst, MA | AC Service

AC Service ∴ Plumbing Repair ∴ Heating Installation ∴ HVAC Near Me ∴ Furnace Repair ∴ Amherst, MA

These days it’s very hard to find quality workers and responsive caring ones at that! Lauren Harris helped us with a significant project that needed revisiting, not for any fault of his or the company. Jordan and Jakob came to complete the project promptly and efficiently. Western Mass Heating, Cooling and plumbing is most definitely are go to for all that they have to offer. Highly recommended! We can’t thank them enough for all they have done for us.

Peter H.

My wife and I recently had a Mitsubishi Heat Pump System installed by Western Mass HVAC Contractors. We highly recommend this company for its efficiency and technical know how, combined most importantly with a refreshingly traditional attitude towards customer service! The work was performed on time and on price, the installation team were polite and considerate and Carol Moran and Lauren Harris (our office and project management contacts) were extremely knowledgeable and helpful. Thank you all for a job well done!

Mark M.

W Mass HVAC installed new Heat pump and A/C units for our entire Condominium Association which consists of 4 units in an old two story house built around 1830. We had old gas furnaces and converted them to heat pumps. I received a few quotes and found W Mass HVAC to be the most detailed and professional quote. We worked with Lauren Harris, the project manager and he was very knowledgeable, responsive, and helpful.

Judith B.

Western MASS Heating, Cooling & Plumbing Inc helped me figure out the best solution for taking out an old steam radiator and adding two minisplits for heating and cooling. They were very responsive, answered all my questions, and gave me a very fair price. The install went very smoothly and I’d recommend them without hesitation.

Chris A.

I had a whole home ductless mini-split installation done by Western Mass Heating, Cooling and Plumbing, Inc. in October 2023. I would recommend this fine team of workers: Collin Cheek, the Project Manager; Carol Moran, Project Coordination Specialist, and the install team Jeff, Chase, Jordan, and Jack. From the initial visit with Collin to the install everything went as scheduled. The install team was prompt, efficient, polite and instructed me on the operation of the mini-splits.

Judith S.

Western Mass Heating Cooling & Plumbing converted our house from an oil/boiler system to a ductless heat pump system. It was a big project that also required coordination with an electrician. Early on, when I was getting quotes from multiple vendors, all the other companies said “You’ll have to find an electrician for that part.” But Lauren from WMHCP was the only one who said “I’ll call my electrician right now and have him get in touch with you.”

Tim M.

Jesse is awesome. She is very professional, she is very knowledgeable about the mini split system that she worked on and quickly identified the issues and resolved them. She answered all my questions and was so easy to talk with! I hope we get to work with her in the future! Thank you Jessie!!!!!

Debbie J.

I’ve now finished two projects with WMHAC and both projects (whole house heat pump heating) have been completed without any problems. Their team was a pleasure to work with and all coordinating was seamless. Not only was the price competitive but Lauren Harris ( project manager) was able to not only downsize the original design and save us a couple thousand dollars but he found and passed on an additional $2,000 in previously unknown rebates! A total win.

John L.

This is my first time using WMHCP. It has been a very pleasant experience. We had two mini splits installed in our home. Lauren was excellent and did the assessment and recommended the two units. Chase and Jack showed up promptly at 7am, as scheduled, and were professional, polite and kind. Great crew! Jack came to check on the progress mid morning and made sure everything was going smoothly. Thank you!

Naomi C.

WMHCP did a phenomenal job – starting with Carol who responded to my online inquiry, to Lauren who quickly came to scope the job, and Brendan and Mike who did two installs in a finicky 130-year old building. They were so efficient, neat, listened to what was important to us, and are so capable. We’ll definitely work with the company again and gladly recommend them to everyone else. They are a super-pro group of people!

Tess P.

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