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About Us

When it comes to protecting your home against pollutants and allergens, keeping living spaces comfortable for your entire family, nothing can compare to our expertise & commitment.

The expertise we bring to each residential and light commercial project we work on runs deep and stems from a deep collective experience in the industry. It has carried us through our affiliation with M.J.Moran to today, as a wholly independent company. Across Western Massachusetts, our single-minded focus on your comfort and peace of mind has seen us earn the respect of our peers and the loyalty of a rapidly growing customer base.

Our Difference

As a company, we don’t rest on our achievements. We continuously train ourselves on new products, new technology, and better ways to deliver industry-leading customer service. The drive to continually improve keeps us at the head of the game, and customers choosing us for their home HVAC needs. Our customers can feel comfortable knowing each employee has had a drug test, criminal and sex offender background check.

Our Guarantee

Our approach to business is simple: do it once, do it right. In an industry rife with customer complaints and issues with work quality, we have made a name for ourselves by having a level of pride in our work that is unmatched. That is why we offer a 100% guarantee on the products we recommend and the quality of our work.**

We believe nothing less than the best is good enough for your home. That’s why we only work with the best products and professionals in the industry.

Our Services

24×7 Home Emergency Services
Same day emergency services to keep your home running smoothly anytime, all the time.

New Installations & System Upgrades
Making sure your home has the best product to suit your family & your budget.

Preventative Maintenance Agreements
Keep your home HVAC systems running like new with maintenance.

New Home Construction & Renovation
Working with you to give your family the best HVAC experience right from Day 1.

Mission

Solutions That Serve, People That Care: As a trusted provider of HVAC and Plumbing services, we prioritize building long‐term relationships with our customers. Our team is committed to delivering exceptional results, staying ahead of the curve through continuous learning and growth, and demonstrating a genuine passion for serving our community.

Core Values

Team: Our team is what sets us apart. Collaborative efforts drive company growth, which in turn fuels individual achievement and customer satisfaction.

Training & development: We utilize well‐known training organizations such as Gould Construction Institute, PHCC, ACCA, Interplay Learning, BDR, and take advantage of every training available from trusted manufacturers. We not only believe in training the next generation but also continuous education for our current workforce. Training helps set our team apart, and our team is what sets our company apart.

Innovation: At the forefront of innovation, we leverage cutting‐edge technology to drive our internal operations and deliver tailored solutions to our customers. As advancements in technology continue to unfold, we remain committed to staying ahead of the curve, staying up to date with the latest products and training, and frequently developing novel solutions that outpace our competitors’ capabilities.

Commitment: Unwavering commitment to always stand behind our products and services, deliver value through excellent service, and do what is morally right even when nobody is watching.

Sustainability: We believe in sustainability, in many categories. From sustainable business systems to customer and environmental solutions.

Community: With a deep sense of responsibility and gratitude, we actively engage with our local communities through sponsorship and support of numerous charitable events each year. We believe in paying it forward, recognizing the crucial role that community plays in our own success, and striving to create a positive, reciprocal cycle of giving and growth that benefits us all.

Family: Family first! We are a family‐owned business, we value our family of employees, our employees’ families, and the families we serve.

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Your Trusted Source for Modern Solutions and Timeless Service

HVAC Contractor, AC Contractor, AC Company, Plumbing Contractor & HVAC Company Amherst, MA, Northampton, MA, Easthampton, MA, South Hadley, MA, Haydenville, MA & Westhampton, MA

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Your Trusted Source for Modern Solutions and Timeless Service!

We Love Feedback

Our glowing testimonials reflect the trust and satisfaction of our customers, showcasing our commitment to excellence in HVAC and plumbing services.

Call (413) 268-7777

I’ve now finished two projects with WMHAC and both projects (whole house heat pump heating) have been completed without any problems. Their team was a pleasure to work with and all coordinating was seamless. Not only was the price competitive but Lauren Harris ( project manager) was able to not only downsize the original design and save us a couple thousand dollars but he found and passed on an additional $2,000 in previously unknown rebates! A total win.

John L.

Western MASS Heating, Cooling & Plumbing Inc helped me figure out the best solution for taking out an old steam radiator and adding two minisplits for heating and cooling. They were very responsive, answered all my questions, and gave me a very fair price. The install went very smoothly and I’d recommend them without hesitation.

Chris A.

W Mass HVAC installed new Heat pump and A/C units for our entire Condominium Association which consists of 4 units in an old two story house built around 1830. We had old gas furnaces and converted them to heat pumps. I received a few quotes and found W Mass HVAC to be the most detailed and professional quote. We worked with Lauren Harris, the project manager and he was very knowledgeable, responsive, and helpful.

Judith B.

Jesse is awesome. She is very professional, she is very knowledgeable about the mini split system that she worked on and quickly identified the issues and resolved them. She answered all my questions and was so easy to talk with! I hope we get to work with her in the future! Thank you Jessie!!!!!

Debbie J.

WMHCP did a phenomenal job – starting with Carol who responded to my online inquiry, to Lauren who quickly came to scope the job, and Brendan and Mike who did two installs in a finicky 130-year old building. They were so efficient, neat, listened to what was important to us, and are so capable. We’ll definitely work with the company again and gladly recommend them to everyone else. They are a super-pro group of people!

Tess P.

Western Mass Heating Cooling & Plumbing converted our house from an oil/boiler system to a ductless heat pump system. It was a big project that also required coordination with an electrician. Early on, when I was getting quotes from multiple vendors, all the other companies said “You’ll have to find an electrician for that part.” But Lauren from WMHCP was the only one who said “I’ll call my electrician right now and have him get in touch with you.”

Tim M.

I had a whole home ductless mini-split installation done by Western Mass Heating, Cooling and Plumbing, Inc. in October 2023. I would recommend this fine team of workers: Collin Cheek, the Project Manager; Carol Moran, Project Coordination Specialist, and the install team Jeff, Chase, Jordan, and Jack. From the initial visit with Collin to the install everything went as scheduled. The install team was prompt, efficient, polite and instructed me on the operation of the mini-splits.

Judith S.

This is my first time using WMHCP. It has been a very pleasant experience. We had two mini splits installed in our home. Lauren was excellent and did the assessment and recommended the two units. Chase and Jack showed up promptly at 7am, as scheduled, and were professional, polite and kind. Great crew! Jack came to check on the progress mid morning and made sure everything was going smoothly. Thank you!

Naomi C.

My wife and I recently had a Mitsubishi Heat Pump System installed by Western Mass HVAC Contractors. We highly recommend this company for its efficiency and technical know how, combined most importantly with a refreshingly traditional attitude towards customer service! The work was performed on time and on price, the installation team were polite and considerate and Carol Moran and Lauren Harris (our office and project management contacts) were extremely knowledgeable and helpful. Thank you all for a job well done!

Mark M.

These days it’s very hard to find quality workers and responsive caring ones at that! Lauren Harris helped us with a significant project that needed revisiting, not for any fault of his or the company. Jordan and Jakob came to complete the project promptly and efficiently. Western Mass Heating, Cooling and plumbing is most definitely are go to for all that they have to offer. Highly recommended! We can’t thank them enough for all they have done for us.

Peter H.

HVAC Contractor

HVAC Company

Furnace Company

Plumbing Company

Southampton, MA

Deerfield, MA

North Amherst, MA

Sunderland, MA

Hadley, MA

Hatfield, MA

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