Your Trusted Source for Modern Solutions and Timeless Service!

Work with a Trusted Team

We are committed to delivering exceptional HVAC and plumbing services, ensuring your home and business enjoy optimal comfort, efficiency, and reliability.

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Heating

Furnace installation, repair, and maintenance; boiler services; heat pump solutions; and more

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Cooling

Air conditioning installation, repair, and maintenance; ductless mini-split systems; evaporative coolers; and more

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Plumbing

Pipe repair and replacement; water heater services; drain cleaning; fixture installation; and more

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Why Choose Us?

Timeless Service and Modern Solutions

We dedicate ourselves to providing top-notch heating, cooling, and plumbing services to ensure your home or business remains comfortable and functional all year round. As your trusted source for modern solutions and timeless service, we take pride in delivering exceptional results to homeowners and commercial clients throughout Haydenville, MA and the surrounding areas.

About Us

Your Local Experts

Investing in Our Team

At Western Mass Heating, Cooling & Plumbing Inc., we believe that our success is directly tied to the expertise and dedication of our team. That’s why we invest heavily in training and education to ensure our technicians are always at the forefront of industry best practices and technologies. Our commitment to training includes:

Manufacturer training: We participate in any available manufacturer training to stay up-to-date on the latest products and techniques.
In-house training program: Our comprehensive in-house training program ensures that our technicians are consistently honing their skills and expanding their knowledge. In total, we dedicate about 24 hours per week to training.
Plumbing school tier training: We support our plumbers by paying for their participation in plumbing school tier training and apprenticeship programs.

By investing in our team’s growth and development, we can guarantee that our customers receive the highest quality service possible.

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Whole Company Hvac Team

Our Priorities Are

Customer Satisfaction and Quality Service

When you choose Western Mass Heating, Cooling & Plumbing Inc. for your HVAC and plumbing needs, you can trust that you’re partnering with a company that truly cares about your satisfaction and well-being. Contact us today to experience the difference our expertise, dedication, and customer-centric approach can make in your home or business.

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We’ve got you covered!

24/7 Emergency Service

We know that comfort emergencies don’t always happen during regular business hours. That’s why we offer 24/7 emergency service to our valued customers. Whether you’re facing a malfunctioning furnace in the middle of a frigid winter night or a burst pipe causing water damage on a weekend, our team of skilled technicians is always ready to respond promptly and efficiently. With Western Mass Heating, Cooling & Plumbing Inc., you can have peace of mind knowing that help is just a phone call away, no matter the time or day.

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Trane Outdoor Unit

Peace of Mind

Service Plans

We offer comprehensive service plans for our HVAC and plumbing services, designed to provide you with peace of mind and ensure the longevity of your systems. Our service plans include regular maintenance checks, priority scheduling, and discounted rates on repairs and replacements. By enrolling in one of our plans, you can rest assured that your HVAC and plumbing systems will receive the necessary care to operate efficiently year-round. Our skilled technicians will perform routine inspections, identify potential issues before they become major problems, and keep your equipment running smoothly. Whether it’s heating, cooling, or plumbing, our service plans are tailored to meet your specific needs and keep your home or business comfortable and safe.

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Helping A Customer

A Dedicated Team

Serving Your Community with Pride

Comprehensive

Home Comfort Solutions

Our team of experts is well-versed in a wide range of comfort services, ensuring that we can meet all your heating, cooling, and plumbing needs.

No matter the size or complexity of your HVAC project, our skilled technicians have the knowledge and experience to get the job done right the first time.

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Service Technician By A Nice Truck

Unparalleled Customer Service

At Western Mass Heating, Cooling & Plumbing Inc., we go above and beyond to deliver exceptional customer service. Our dedicated support team is here to assist you with all your needs, from scheduling appointments to registering warranties and helping with rebates. We also provide 24-hour service to our customers, ensuring that you always have access to the support you need.

Premium Tools and Products

In addition to our focus on training, we also prioritize the use of premium tools and products in all our work. We refuse to cut corners when it comes to the quality of our tools, consumables, and materials. By using top-of-the-line resources, we can ensure that our installations and repairs are built to last, providing you with long-term comfort and reliability.

HVAC Installation, Air Conditioning Installation, Furnace Repair, AC Service & AC Repair Amherst, MA, Northampton, MA, Easthampton, MA, South Hadley, MA, Haydenville, MA & Westhampton, MA

Heating Service Amherst, MA | HVAC Installation Northampton, MA | HVAC Company Easthampton, MA

Heating Service ∴ Air Conditioner Repair ∴ HVAC Company ∴ Amherst, MA ∴ Northampton, MA ∴ South Hadley, MA

I had a whole home ductless mini-split installation done by Western Mass Heating, Cooling and Plumbing, Inc. in October 2023. I would recommend this fine team of workers: Collin Cheek, the Project Manager; Carol Moran, Project Coordination Specialist, and the install team Jeff, Chase, Jordan, and Jack. From the initial visit with Collin to the install everything went as scheduled. The install team was prompt, efficient, polite and instructed me on the operation of the mini-splits.

Judith S.

My wife and I recently had a Mitsubishi Heat Pump System installed by Western Mass HVAC Contractors. We highly recommend this company for its efficiency and technical know how, combined most importantly with a refreshingly traditional attitude towards customer service! The work was performed on time and on price, the installation team were polite and considerate and Carol Moran and Lauren Harris (our office and project management contacts) were extremely knowledgeable and helpful. Thank you all for a job well done!

Mark M.

WMHCP did a phenomenal job – starting with Carol who responded to my online inquiry, to Lauren who quickly came to scope the job, and Brendan and Mike who did two installs in a finicky 130-year old building. They were so efficient, neat, listened to what was important to us, and are so capable. We’ll definitely work with the company again and gladly recommend them to everyone else. They are a super-pro group of people!

Tess P.

W Mass HVAC installed new Heat pump and A/C units for our entire Condominium Association which consists of 4 units in an old two story house built around 1830. We had old gas furnaces and converted them to heat pumps. I received a few quotes and found W Mass HVAC to be the most detailed and professional quote. We worked with Lauren Harris, the project manager and he was very knowledgeable, responsive, and helpful.

Judith B.

This is my first time using WMHCP. It has been a very pleasant experience. We had two mini splits installed in our home. Lauren was excellent and did the assessment and recommended the two units. Chase and Jack showed up promptly at 7am, as scheduled, and were professional, polite and kind. Great crew! Jack came to check on the progress mid morning and made sure everything was going smoothly. Thank you!

Naomi C.

I’ve now finished two projects with WMHAC and both projects (whole house heat pump heating) have been completed without any problems. Their team was a pleasure to work with and all coordinating was seamless. Not only was the price competitive but Lauren Harris ( project manager) was able to not only downsize the original design and save us a couple thousand dollars but he found and passed on an additional $2,000 in previously unknown rebates! A total win.

John L.

Western MASS Heating, Cooling & Plumbing Inc helped me figure out the best solution for taking out an old steam radiator and adding two minisplits for heating and cooling. They were very responsive, answered all my questions, and gave me a very fair price. The install went very smoothly and I’d recommend them without hesitation.

Chris A.

Western Mass Heating Cooling & Plumbing converted our house from an oil/boiler system to a ductless heat pump system. It was a big project that also required coordination with an electrician. Early on, when I was getting quotes from multiple vendors, all the other companies said “You’ll have to find an electrician for that part.” But Lauren from WMHCP was the only one who said “I’ll call my electrician right now and have him get in touch with you.”

Tim M.

Jesse is awesome. She is very professional, she is very knowledgeable about the mini split system that she worked on and quickly identified the issues and resolved them. She answered all my questions and was so easy to talk with! I hope we get to work with her in the future! Thank you Jessie!!!!!

Debbie J.

These days it’s very hard to find quality workers and responsive caring ones at that! Lauren Harris helped us with a significant project that needed revisiting, not for any fault of his or the company. Jordan and Jakob came to complete the project promptly and efficiently. Western Mass Heating, Cooling and plumbing is most definitely are go to for all that they have to offer. Highly recommended! We can’t thank them enough for all they have done for us.

Peter H.

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